VAT exemption is available to clients who wear wigs & hairpieces for necessity reasons. Customers who require wigs or hairpieces due to alopecia, hair loss as a result of chemotherapy treatment or any other medical condition that causes hair loss, and is confirmed by a GP, are classed as necessity wearers.

If any of the above applies to you, you are entitled to receive the VAT off the cost of your wig at the time of purchase. Please note: VAT exemption applies to wigs & hairpieces only and does not apply to accessories like headscarves, turbans or aftercare products like shampoo etc.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people at or by contacting the VAT Disabled Reliefs Helpline on 0300 123 1073 before signing the declaration. VAT relief claims can only be considered on purchases of wigs and qualifying hairpieces and cannot be reclaimed for accessories or aftercare products like shampoos etc. Please note, there are penalties for making false declarations.

VAT Exemption is available whether you purchase from our retail salons, mail order or through our website.

Internet orders that are entitled to VAT exemption will need to tick the VAT Exempt box at the checkout and read the declaration in Terms of Supply, failure to do this will result in no discount. We are unable to refund any VAT after the order has been confirmed, processed and despatched.

Retail Salons - A form will be given to you when purchasing your goods from a Trendco retail salon. This form will need to be completed and handed back to your stylist.

Mail order customers will need to state that they are VAT exempt when placing their orders over the telephone, however a form is still required. A form can either be sent via post to the address below or an email version of the form can be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it. with VAT exemption declaration box ticked. Please be aware that orders cannot be processed until we have had confirmation of the VAT exemption form either by post or email nor can a refund be issued after the order has been processed and despatched. To save time, at your request we can send you some blank VAT forms in the post which you can complete by filling in the details and signing all forms but DO NOT date them. If you send them back to us for the attention of the Mail Order Department, we will be able to keep your forms on file so when you are ready to place your next order, we already have one for you.


Download VAT Exemption Form:

PDF VAT Exemption Form
Word VAT Exemption Form

Please return VAT Form to:

Mail Order
Sheridan House
114/116 Western Road

If you have any queries please call 01273 774977.

If you require any further information please contact head office on 01273 774977 or This email address is being protected from spambots. You need JavaScript enabled to view it..