Postage and Packaging

METHODS OF PAYMENT

  1. On-line – Pay Pal.
  2. On-line – All major Credit/Debit Cards accepted.
  3. Mail Order - Cheque Payment- Please make cheques payable to TRENDCO, allowing 5 working days for clearance.
  4. Mail Order - Postal Orders - Please make payable to TRENDCO, clearance is not required for postal orders.
  5. Mail Order - All majoy Credit/Debit Cards accepted.

POSTAGE & PACKAGING

UK Mainland

Royal Mail 1st Class

£5.00

  • Only available if your order total is less than £25
  • Delivery takes up to 4 days
  • No flammable products can be posted via Royal Mail
  • No wet products can be posted via Royal Mail (Shampoo, Conditioner etc)
  • Any parcels posted via Royal Mail will not be traceable and if lost Trendco are not liable. Customer to choose First class option at their own risk!

InterLink Courier

£5.50

Please be aware that your order should be delivered between 8am and 6pm on the next working day subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem or you would like any further information please call 01273 774977.

Northern Ireland

InterLink Courier

£7.50

Please be aware that your order should be delivered within 1-2 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

Highlands & Islands, Isle of Man

InterLink Courier

£7.50

Please be aware that your order should be delivered within 3-5 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

The Channel Islands

DHL Courier

£16.50

Please be aware that your order should be delivered within 3-5 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

Republic of Ireland

International Courier

£16.50

Please be aware that your order should be delivered within 3-5 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

Europe (EU Members)

International Courier

£18.00

Please be aware that your order should be delivered within 3-5 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

Rest of World

International Courier

£24

Please be aware that your order should be delivered within 3-5 working days between 8am and 6pm, subject to stock availability. Please ensure that someone will be able to sign for it. If there is a problem please call (UK) 01273 774977 for alternative delivery methods.

Please note that some countries impose additional duty/customs charges when goods are shipped from the UK, these are not covered by Trendco. Please contact you local customs department if you require further information regarding this.

DISPATCH VIA ROAD - PRICE ON APPLICATION

Due to some of our aftercare products being classed as flammable, we are unable to send the goods via air freight. If you do live outside mainland UK, please call 01273 774977 to arrange the goods being sent via road courier. This does mean that the price of dispatch may be higher and the transit time may be longer than normal.

MAIL-ORDER TERMS OF SUPPLY

The majority of orders are processed within 24 hours, for any items which are not in stock at the time of ordering we aim to get these to you within 7 to 10 days. Our mail order and internet service gives you the opportunity to try on your purchase in the privacy of your own home in your own time.

Trendco offer a 28 day return of goods service; giving you plenty of time to decide on your purchase and also to get a second opinion from family and friends.

Goods will only be accepted back if they meet the following criteria:

  1. Goods to be returned within 28 days of invoice date.
  2. Goods to be returned in the same condition as supplied and packaged.
  3. Goods to be returned with a completed Trendco returns form.

IMPORTANT NOTE

If any of the above is not followed, Trendco reserve the right to deduct 10% administration fee to recover its costs of handling returned goods.

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